Frequently Asked Questions
Everything you need to know about your Urbano Fashion experience.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.
What is your return policy?
We offer a hassle-free 15-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return directly through our online Returns Center.
Do you offer international shipping?
Currently, Urbano Fashion ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at checkout.
How do I find the right size?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, please note that actual colors may vary slightly due to different monitor settings and studio lighting conditions.